Return & Refund Policy – Slab Shack Sports Cards

Slab Shack Sports Cards

Last Updated: October 17, 2026

At Slab Shack Sports Cards, customer satisfaction is important to us. We take pride in offering quality sports cards, Pokémon cards, trading card products, graded collectibles, and sports memorabilia.

Due to the collectible nature of our merchandise and the potential for changes in market value, certain products are not eligible for returns or exchanges.

Please review this policy carefully before making a purchase.

1. General Return Policy

All sales are final unless an item arrives damaged, defective, incorrect, or otherwise qualifies for a return under applicable law.

We do not accept returns or exchanges for buyer’s remorse, changes in market value, or items purchased in error.

Exceptions may be made at the discretion of Slab Shack Sports Cards.

2. Sealed Trading Card Products

All sales of sealed trading card products are final, including:

Hobby boxes
Blaster boxes and mega boxes
Booster boxes and booster packs
Pokémon sealed products
Trading card game products
Factory-sealed collectible products

Opened trading card products cannot be returned or exchanged, except where required by applicable law.

We cannot guarantee specific cards, players, characters, autographs, memorabilia hits, or collectible values within sealed products.

Manufacturer packaging variations, card distributions, and pull rates are outside our control.

3. Individual & Raw Cards

All sales of individual, ungraded cards are final unless the item received is materially different from its description or arrives damaged.

We make reasonable efforts to accurately photograph and describe cards before sale.

Raw cards may have imperfections involving:

Corners and edges
Centering
Surface condition
Print lines or manufacturing defects

We do not guarantee any particular professional grading result for raw cards.

Differences in personal grading opinions or a card receiving a lower-than-expected grade do not qualify for a return.

4. Professionally Graded Cards

All sales of professionally graded cards are final unless an item arrives damaged, is incorrect, or is materially misrepresented.

Professional grading assessments are determined by the respective grading companies.

We do not guarantee future grades, cross-grading results, resale values, or changes in market demand.

5. Sports Memorabilia & Collectibles

Sales of sports memorabilia and collectibles are generally final.

If an item arrives damaged, incorrect, or materially different from its description, please contact us so we can review the issue.

Products must be returned with any applicable original packaging, certificates of authenticity, and accompanying materials when a return is authorized.

6. Pre-Orders

Pre-orders are subject to product availability, manufacturer release schedules, and distributor allocations.

Cancellation requests must be submitted before shipment and will be reviewed based on the terms disclosed at the time of purchase.

Once a pre-order has shipped, the applicable product return restrictions apply.

If Slab Shack Sports Cards cannot fulfill a paid pre-order, we will issue a refund for the unfulfilled merchandise.

7. Damaged, Defective, or Incorrect Orders

If you receive an item that is damaged, defective, incorrect, or materially different from what you ordered, please contact us within 7 calendar days of delivery, whenever reasonably possible.

Provide the following information:

Your order number
A description of the issue
Clear photos of the affected product
Photos of the shipping box and packaging, if applicable

Please retain all original packaging until your claim has been reviewed.

We will investigate and determine an appropriate resolution, which may include a replacement, refund, or another remedy as required by law.

The seven-day reporting period does not limit any rights that cannot legally be restricted.

8. Return Authorization

Please contact Slab Shack Sports Cards before returning any merchandise.

Unauthorized returns may be refused where permitted by law.

If a return is approved, we will provide instructions for returning the item.

Returned merchandise must be the original product purchased, including any required packaging, accessories, and documentation.

We reserve the right to verify returned items to protect against product substitution, tampering, and fraud.

9. Return Shipping Costs

For approved returns involving an incorrect, damaged, or defective item attributable to Slab Shack Sports Cards, we will provide return shipping instructions and cover reasonable required return shipping costs.

For discretionary returns, customers may be responsible for return shipping charges.

Original shipping charges are generally non-refundable for discretionary returns, unless otherwise required by law.

10. Refund Processing

Once an authorized return has been received and inspected, we will notify you of the refund determination.

Approved refunds will generally be issued to the original payment method.

Please allow 5–10 business days after a refund is issued for your financial institution to process the credit. Actual processing times may vary.

11. Lost or Missing Packages

If your shipment is lost or marked as delivered but not received, please contact us with your order number.

We will review the tracking information and assist with any appropriate carrier investigation.

Refunds or replacements will be determined based on the circumstances, delivery evidence, and applicable law.

12. In-Store Purchases

In-store purchases are subject to the same general final-sale restrictions unless a different policy is expressly disclosed at the time of purchase.

Please inspect products carefully before completing your purchase.

Nothing in this policy limits rights or remedies provided under applicable law.

13. Card Grading Services

Professional card grading submissions are subject to the applicable grading company’s policies, fees, and processing requirements.

Grading fees are generally non-refundable once a submission has been accepted and processing has begun, except where required by law or where services cannot be provided.

Slab Shack Sports Cards does not guarantee a particular grade, turnaround time, or increase in card value.

Additional grading submission terms may apply and should be reviewed before submitting cards.

14. Contact Us

If you have questions about a purchase, return request, or refund, please contact us through our website or visit our store.